RETURN POLICY
Last updated April 8, 2026
Thank you for your purchase. Our company provides tracking services intended for lawful and legitimate use only. We are not responsible for any misuse or illegal activity by users of our services or products. If you are not completely satisfied with your purchase, you may return it to us for a full refund only, subject to our terms. Please ensure your use of our services complies with all applicable laws and regulations. By using our services, you acknowledge and accept this policy and our disclaimer of liability for misuse.
All returns must be postmarked within one (1) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and
mail your return to the following address:
Binary Round Unipessoal LDA
Attn: Returns
RMA #
Rua Daciano Baptista Marques, n.º 245, 2.º andar - Lake Towers - Edifício D
Vila Nova de Gaia, Porto 4400-617
Portugal
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing
cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+351 968 659 582
